Refund and Return Policy

At Myco & Meli, we strive to provide you with the highest quality functional mushroom-infused honey products. Due to the nature of our products being edible, we have a strict no returns policy. Please read the following terms carefully:

No Returns

  • Final Sale: All purchases of our mushroom-infused honeys are final. Once your order is placed, it cannot be returned, as we cannot accept returns on edible products for safety and hygiene reasons.

30-Day Satisfaction Guarantee

  • We are committed to your satisfaction! If you are not completely satisfied with your purchase, we offer a 30-day, 100% satisfaction guarantee. This guarantee is designed for genuine customers who have tried our products. If you find that our products do not meet your expectations, please contact us within 30 days of your purchase for a full refund.

Order Issues

  • While we cannot accept returns, we take pride in our quality control and customer satisfaction. If you encounter any issues with your order, such as damaged products upon delivery, please contact us within 7 days of receiving your order. If you provide a picture proof of the damage, we will ship a free replacement.

Contact Us

If you have any questions regarding our Refund and Return Policy or if you need assistance with your order, please contact us at support@mycoandmeli.com.